Also known as: NHP
Namibian medical aid fund offering gym, wellness, and health insurance services to members across the country.
Key points drawn from coverage. Tap a point to see the original sentence.
The Namibian
Namibia Health Plan moved managed care services from one provider to Universal Care (Pty) Ltd
“Which is why the recent transition, moving its managed care services from one provider to Universal Care (Pty) Ltd, deserves an honest examination.”
Does NHP Need a Brand Aid?The Namibian
Namibia Health Plan wrote to healthcare providers on 5 March regarding transition to new managed care system
The Namibian
NHP began implementing transition to deliver value-based managed care services on 1 April
“She said on 1 April, NHP, together with Universal Care, began implementing a transition to deliver value-based managed care services for its members.”
Ministry of health offers public dental care to NHP members amid payment crisisThe Namibian
NHP commits to clearing its claims backlog by 7 May
“NHP commits to clearing its claims backlog by 7 May, with weekly payments being processed to meet the deadline.”
Ministry of health offers public dental care to NHP members amid payment crisisInformanté
Namibia Health Plan (NHP) confirmed is actively working through a backlog of claims affecting its members
“THE Namibia Health Plan (NHP) has confirmed that it is actively working through a backlog of claims affecting its members, with all outstanding claims expected to be resolved by 7 May 2026.”
NHP aims to clear claims backlog within the next week following tensions with healthcare providersInformanté
NHP acknowledged has come with significant challenges from transition to Universal
“NHP acknowledged this, revealing that the recent transition has come with significant challenges.”
NHP aims to clear claims backlog within the next week following tensions with healthcare providersInformanté
NHP confirmed that the recent transition has caused temporary disruptions in claims processing and provider payments
“NHP confirmed that the recent transition has caused temporary disruptions, particularly in claims processing, provider payments, pre-authorisations, and telephone line stability.”
NAMFISA probes NHP claims backlog following criticism from healthcare providersThe Namibian
Namibia Health Plan is subject to investigation by Namfisa regarding direct claim settlement process and related stakeholder concerns
“Namfisa has initiated urgent engagements with the Namibia Health Plan to investigate facts and address stakeholder concerns about the fund's direct claim settlement process.”
Namfisa probes NHP direct claim settlement processThe Namibian
Namibia Health Plan apologised to members and healthcare providers following disruptions
“Namibia Health Plan (NHP) and Universal Care have apologised to members and healthcare providers following disruptions linked to the transition to a new managed care system earlier this month.”
NHP apologises for healthcare service disruptionsInformanté
Namibia Health Plan earned title of Best Medical Aid in Namibia in 2025
“It has been known for fast claim processing and high member satisfaction, making it one of the most trustworthy medical aids in the industry, and also earning the title of 'Best Medical Aid in Namibia' in 2025.”
Namibia Dental Association no longer accepts NHP medical aidNamibia Health Plan has expanded its fitness facility network from two to 11 locations to improve access to affordable wellness services and support preventive healthcare. Fitness professionals and members argue that reducing cost barriers makes regular exercise more realistic and helps prevent lifestyle-related health issues.
24 September 2026 · The Namibian →
Namibia Health Plan has expanded its fitness facility network from two to 11 locations to improve access to affordable wellness services and support preventive healthcare. Fitness professionals and members argue that reducing cost barriers makes regular exercise more realistic and helps prevent lifestyle-related health issues.
24 September 2026 · The Namibian →
Namibia Health Plan held a members information session to explain the Financial Institutions and Markets Act (FIMA) and reassured members that their medical aid benefits and contributions will remain unchanged, though the fund will undergo operational and governance changes including shifts in claims assessing responsibility.
22 September 2026 · Windhoek Observer →
Matias Simon won the elite men's category in 29 minutes and 40 seconds, while Tuuli Angala claimed the elite women's title in 35 minutes and 50 seconds at Sunday's Nedbank Citi Dash in Windhoek. Petrus Nuule and Martha Samuel won the under-18 men's and women's categories respectively.
8 September 2026 · The Namibian →
The Nedbank Citi Dash brought competitive and recreational runners together in Windhoek on 6 September for a morning of road running, featuring 10km and 5km fun runs alongside a 10km elite competition. The 168-athlete elite run comprised 116 men and 52 women, with Matias Simon winning the men's category in 29 minutes and 40 seconds.
8 September 2026 · The Namibian →
The Nedbank Citi Dash, a major road-running event on the spring calendar, will take place on Sunday at Windhoek High School's Vegkop Stadium and is expected to attract more than 2,000 runners. The sixth edition features elite 10km runs with qualifying times, a 10km fun run, and a 5km family run, with the weekend starting Saturday with a LiveXpo race village.
3 September 2026 · New Era →
The sixth edition of Namibia's Nedbank Citi Dash will take place at Windhoek High School's Vegkop Stadium on 6 September, expected to attract over 2,000 runners across elite, recreational, and family categories.
3 September 2026 · The Namibian →
Namibia is experiencing a surge in recreational running participation, driven by pandemic-era outdoor exercise freedoms and a global shift toward mental health and community fitness. The country now hosts more than 40 running events annually, with participation growing rapidly across all age groups and communities.
27 August 2026 · The Namibian →
Namibia Health Plan strengthened its engagement with the oil and gas sector at the 4th Namibia Oil and Gas Conference 2026, connecting with industry leaders to understand healthcare needs of the sector's growing workforce.
27 August 2026 · Windhoek Observer →
The Namibian Revolutionary Transport and Manufacturing Union will celebrate its fifth anniversary on 8 August 2026 with a worker-focused outreach programme in Windhoek, offering free consultations, labour education, health awareness and financial guidance to approximately 400 workers.
5 August 2026 · Windhoek Observer →
The Namibia Health Plan announced stronger financial performance and governance during its Annual General Meeting, recording insurance revenue of more than N$2.28 billion and a surplus of N$197.8 million in 2025, while electing two new trustees to its Board for the next three years.
30 June 2026 · Windhoek Observer →
Namibia's proposed consumer credit bill, which aims to overhaul the consumer credit industry and protect borrowers, has completed public consultation and is now undergoing final review by Namfisa before resubmission to the finance minister. The legislation introduces stricter affordability assessments, improved disclosure requirements, stronger consumer protections, and tighter regulation of credit providers, while repealing three existing laws.
1 June 2026 · The Namibian →
The Namibia Health Plan says member benefits and contributions remain unaltered following its transition to a new service provider on 1 April 2026, though it acknowledges administrative disruptions including delayed claims processing.
15 May 2026 · The Namibian →
The Namibia Health Plan says it remains committed to complying with the Financial Institutions and Markets Act while stabilising operations following challenges linked to its transition to a new managed care service provider that began on 1 April 2026. The transition has caused disruptions to claims processing and administrative delays affecting some healthcare providers and employer groups.
12 May 2026 · Windhoek Observer →
The Namibia Health Plan acknowledged that healthcare providers experienced failed claims processing and delayed payments following its transition to a new managed care service system on 1 April. NHP said the disruptions did not meet expected standards, though the principal officer framed the transition as necessary for long-term sustainability and improved healthcare management.
7 May 2026 · Windhoek Observer →
Namibia Health Plan (NHP) experienced operational disruption when transitioning its managed care services to Universal Care (Pty) Ltd, leaving members confused and unable to access benefits as providers scrambled to switch claims systems by an April 1, 2026 deadline. The article argues the crisis stems not from the decision itself but from poor communication and a gap between announcement and implementation that eroded trust in the "proudly Namibian" medical aid fund.
5 May 2026 · The Namibian →
The Ministry of Health and Social Services has urged 83,048 beneficiaries of the Namibia Health Plan to access dental care at public health facilities after dentists affiliated with the Namibia Dental Association halted services, citing payment claim delays. The government assured patients would not be turned away, while Namfisa said it was urgently assessing the situation.
4 May 2026 · The Namibian →
The Namibia Health Plan confirmed it is working through a backlog of claims expected to be resolved by 7 May 2026, following an administrative transition to Universal that has caused delays in processing and payments. Healthcare providers including the Namibia Dental Association and Psychological Association of Namibia have suspended acceptance of NHP cover, requiring patients to pay upfront due to cash-flow pressures.
2 May 2026 · Informanté →
NAMFISA has initiated engagement with the Namibia Health Plan to understand a claims backlog affecting members, following suspensions by healthcare providers including the Namibia Dental Association and Psychological Association of Namibia. NHP attributed the disruption to its administrative transition to Universal, which caused delays in claims processing and payments.
2 May 2026 · Informanté →
Namibia's financial regulator Namfisa has initiated urgent engagements with the Namibia Health Plan to investigate concerns about the fund's direct claim settlement process, saying it will provide further clarity by Thursday.
29 April 2026 · The Namibian →
Namibia Health Plan (NHP) and Universal Care have apologised for service disruptions following their transition to a new managed care system on 1 April, which caused delays in claims processing, provider payments, pre-authorisations and telephone services. The companies say the claims backlog is expected to be cleared by 7 May.
29 April 2026 · The Namibian →
The Namibia Dental Association has announced that its member dental institutions will no longer accept Namibia Health Plan (NHP) medical aid, requiring patients to pay out of pocket instead. The decision follows complaints about poor communication and a complex claims process during Universal's takeover as administrator from Medscheme starting 1 April 2026.
28 April 2026 · Informanté →
Dentists under the Namibia Dental Association have stopped treating patients covered by the Namibia Health Plan medical aid effective 25 April, citing payment delays by the fund's new administrator Universal Care. Physiotherapists have similarly raised concerns about claims processing and reimbursement delays since Universal Care took over from Medscheme in early April.
28 April 2026 · The Namibian →
Namibia's medical aid industry recorded N$293.6 million in profit over three months, with the market dominated by three companies holding 82.5% of assets. Total industry membership grew to 224,078 beneficiaries as at 31 December 2025, driven by increases in non-pensioner members.
2 April 2026 · The Namibian →
Namibia Health Plan has called on Namibians to get tested early for non-communicable diseases such as hypertension, diabetes, cancer and mental health conditions, arguing that early intervention can reduce complications and improve quality of life. The medical aid fund is strengthening preventative healthcare initiatives including health risk assessments, screenings, chronic disease support programmes and workplace wellness interventions.
8 March 2026 · The Namibian →